At Happiness Colors, your satisfaction is our priority. We strive to provide a smooth and enjoyable shopping experience. Therefore, we offer return and exchange services under the following terms and conditions:
Return or exchange requests must be submitted within 5 days from the date of receiving the order.
Products must be in their original condition, unused, undamaged, and in the original packaging with all tags attached.
A valid proof of purchase (such as an invoice or order number) is required to process any return or exchange.
Products that are damaged due to misuse or not in their original condition cannot be returned or exchanged.
Shipping costs for returns or exchanges are the responsibility of the customer, unless the reason is due to our error (such as receiving the wrong item or a defective product).
Customized or made-to-order products cannot be returned or exchanged.
Some products are non-returnable or non-exchangeable, and this will be clearly indicated on the product page.
If the return is approved, the amount will be refunded to the original payment method within 1 to 7 business days, depending on the bank or payment provider.